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FAQ'S

Frequently Asked Questions

Day Dispatch is a leading auto and freight transport platform that connects brokers, carriers, and customers. We simplify the vehicle shipping process by providing load boards, bidding tools, dispatch services, and real-time communication, ensuring efficient and transparent transport operations.

Our platform is designed for:
Brokers: receive leads, post the load, manage documents, and analyze the performance.
Shippers: post the load, track status, and find your shipping partner to move the load successfully.
Carriers: search and filter the load, prepare shipment, update documents, and move to the destination.

We protect user credentials until a reliable partner is selected, provide verified carrier and broker profiles, and maintain a rating system to promote reliable partnerships.

FAQ'S

Answers to Your Questions

For Brokers

Brokers receive customer leads through their own sources and manage customer shipment requirements using the Quote Management System.

Yes. We offer multiple subscription plans—Free, Basic, Premium, and Enterprise—with different lead-sharing limits and benefits. Brokers can also purchase additional leads.

You can manage your contact with both carriers and shippers within this framework.

For Carriers

Carriers can browse the Day Dispatch Load Board (free access) or use our Dispatching Service where we find and negotiate loads on their behalf.

Access to the load board is free. If carriers use our dispatching service, we charge a commission per booked load.

Yes. Carriers can save search preferences, set availability, and receive load matches based on their profile.

Payments & Subscriptions

We support secure online payments for broker subscriptions, carrier dispatch fees, customer listing fees, and additional lead purchases.

Brokers and carriers can modify their plans at any time to suit their business needs.

Day Dispatch offers both manual and online payment options, including Stripe, allowing you to manage transactions smoothly and keep your transport business running efficiently.

Technical & Support

Brokers & Carriers: Sign up, create your profile, and subscribe to a plan. Customers: Submit a transport request via our quote form.

Our support team is available through email, live chat, and help desk integration directly on the platform.

Day Dispatch offers a mobile-friendly experience, with app versions under development for iOS and Android.

Our global reach, combined with local expertise, ensures that your goods are transported safely, on time.

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